Terms and Conditions

By use of joyfallskateco.com or purchase of items, you are agreeing to the following terms and conditions.

Legal Disclaimer

Joyfall Skate Co and Elsie Luke are not responsible for any injuries that users incur whilst using our products or wearing our clothing. The protective padding is designed to absorb impact and reduce injuries, but they may still occur. It is advised that all users skate responsibly and within their limits. Extreme sports carry risk of serious injury – this is reduced but not eliminated by use of protective gear.

Placing your order

Please be aware that items in your basket are not reserved and may still be purchased by other customers until checkout is complete.

Cancelations

Joyfall Skate co may cancel any order. Buyers will be notified as soon as their order is cancelled in the rare event that this occurs.

Returns, Cancellations and refunds

Items may be returned within 30 days of their receipt, as long as they are unused and in their original condition, with all original packaging and tags included. Buyers are responsible for the cost of return shipping.

For change of mind returns or cancellations, buyers will be responsible for all shipping costs and any transaction fees.

Products not eligible for returns and exchanges:

  • Made to order and Custom items
  • Sale Items
  • Gift Cards

Delivery

Delivery times provided are estimates based on guidelines from shipping companies. They are not guarantees. In the event that shipping takes longer than predicted, please get in touch.

Intellectual property

All photographs, graphics, videos and logos are the property of Joyfall skate co, unless otherwise stated. They are not for use by other parties without explicit permission

Pre-orders

Pre-orders are charged at the time the order is placed. Delivery estimates provided at the time of the pre-order may change. If you have ordered other items with a pre-order item, these will be held until the pre-order item is ready for dispatch.

Product Guarantee

We offer a six month Guarantee on products purchased form Joyfallskateco.com. During this time, faulty products will be repaired or replaced, free of charge. Mistreated products and reasonable wear and tear are not included this.

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